MLB Rumors: Ticket Policy Changed, Allowing Teams To Offer Fans Refunds
Camelback Ranch ticket office
Joe Camporeale/USA TODAY Sports

A secondary aspect to Major League Baseball cancelling the remainder of Spring Training last month and delaying the start of the 2020 regular season was fans who had already purchased tickets to games.

Camelback Ranch began offering ticket refunds for those who purchased from the facility, or through, or

Customers that paid with a credit card received an automatic refund that arrived by March 30. Meanwhile, any who purchased tickets purchased at Camelback Ranch with cash were asked to complete a “Refund Form for Cash Payments” document. The completed form was to be submitted, along with the physical game tickets, and mailed to Camelback Ranch Tickets via U.S. mail in order to receive a refund check.

However, tickets that were purchased through other sources and third-party vendors (StubHub, Vivid Seats, etc.) were directed to request refunds from the original point of purchase. And what had yet to be addressed were tickets to regular-season games.

That has since changed, as according to Bill Shaikin of the L.A. Times, MLB adjusted its policy that will allow for teams to offer refunds:

On a conference call, Major League Baseball informed team officials that they no longer needed to advise fans to hold onto those tickets. The decision clears the way for teams to announce refund policies for the games.

On the heels of MLB suspending operations and announcing Opening Day was pushed back, the Dodgers issued a statement that in part read, “In coordination with MLB, we will provide more information about our plans, including our ticket policy for impacted games, as soon as it is available.

“We appreciate your patience as we work with MLB and local health and government agencies towards a resolution that is best for the continued safety of the entire extended Dodger family.”

An update has yet to be provided, though MLB’s actions presumably will lend to the Dodgers announcing a new policy.

Earlier this month, two fans filed a lawsuit against all 30 MLB teams, StubHub and Ticketmaster, among others, seeking ticket refunds.

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